Delivery Enablement

• Delivery Enablement team overview
  • Core Responsibilities
  • Capabilities & Capacity Needed
  • Key Roles
    • Chief of Staff Role
      • AREAS OF RESPONSIBILITY
      • FAILURE MODE
      • KEY OUTCOMES
      • LINE-MANAGEMENT
      • KEY TOUCH POINTS
    • Delivery Manager Role
      • AREAS OF RESPONSIBILITY
      • FAILURE MODE
      • KEY OUTCOMES
      • LINE-MANAGEMENT
      • KEY TOUCH POINTS
    • Operations Manager Role
      • AREAS OF RESPONSIBILITY & OUTCOMES
      • FAILURE MODE
      • KEY OUTCOMES
      • KEY PERFORMANCE INDICATORS
      • LINE-MANAGEMENT
      • KEY TOUCH POINTS
    • People Lead Role
      • AREAS OF RESPONSIBILITY & OUTCOMES
      • FAILURE MODE
      • KEY OUTCOMES
      • LINE-MANAGEMENT
      • KEY TOUCH POINTS
      • Notes
    • Executive Assistant
• Delivery Enablement team KPIs
  • How we think about goals
• Creating alignment
• Meetings in Delivery Enablement
  • Operations Planning (Review Operations Board)
    • WHY
    • CADENCE
    • ATTENDEES (and rational for their attendance)
  • Operations Sync (Operations Alignment and Sync)
    • WHY
    • CADENCE
    • ATTENDEES (and rational for their attendance)
  • Retrospective (Delivery Enablement/Operations Retro)
    • WHY
    • CADENCE
    • ATTENDEES (and rational for their attendance)
    • Resources
• General Processes
  • Process for managing Cloud Costs
    • What are Cloud costs overruns?
  • Cloud costs monitoring process
    • Phase 1: Monitoring and reducing cost runaways
      • Cloud cost alerts
      • Escalated community concerns
    • Phase 2: Invoicing communities
  • Decommissioning hubs